Kelly Clarkson’s row with a Brooklyn curiosity shop over a mechanical bird has gone viral, drawing heavy online criticism and one-star reviews after both sides publicly defended their versions of events.
01Summary
- 01Kelly Clarkson said on X that she was treated as if she “couldn’t afford” a mechanical bird at Art of Play in Brooklyn Heights.
- 02Art of Play said the bird, called Molly, is permanently attached to the wall, is used in magic shows and was not for sale.
- 03Clarkson later posted a photo showing a $15,000 price tag beside the bird and said staff told her it was for sale.
- 04The shop later said the $15,000 price referred to a similar bird owned by artist Bliss Kolb, while a different bird it offered Clarkson cost about $2,000.
- 05Forbes reported that the shop’s Yelp rating fell to 2.8 stars after a flood of one-star reviews.
02Why it matters
The dispute has become a public lesson in how quickly a customer complaint can damage a business’s reputation online. It also shows how onlookers judge a company’s tone, not just the facts of the original row.
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