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Business·Forbes

Small Business’ AI Divide: A Minority Have Reaped Big Benefits, But Many Feel Unprepared

Monday 12 October21:02 · 5h agoAI summary
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A new survey finds a split among small businesses on AI, with a minority reporting major gains while many say privacy and data-security concerns have held them back.

01Summary

  1. 01Some businesses said concerns over privacy and data security have limited their use of AI.
  2. 02Others said AI is saving time and helping operations.
  3. 03The survey found a minority have already reaped big benefits from AI.
  4. 04More AI spending is planned by businesses surveyed.

02Why it matters

The divide suggests AI adoption among smaller firms is uneven, with some already seeing gains while others remain hesitant. That could affect how quickly AI tools spread through a large part of the economy.

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