Yelp is introducing an AI agent that will call restaurants to check wait times and join waitlists, part of a broader push into agentic AI across its platform.
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01Summary
- 01Yelp's new Check for Me tool calls restaurants on your behalf to check real-time wait times and texts you updates within minutes.
- 02Yelp Assistant now integrates with OpenTable, giving access to thousands of US restaurants for bookings.
- 03Yelp Assistant can send status updates when you join a waitlist via Yelp Waitlist.
- 04The Keep Me Posted feature lets you schedule tailored reminders, such as date night ideas every Thursday.
- 05Yelp Assistant personalises recommendations by referencing past chats, review history and local weather forecasts.
02Why it matters
This saves you time and hassle by automating phone calls and tailoring recommendations, but it also highlights a growing trend where businesses and human customers must compete with AI agents for reservations.
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